At The Computer Shoppe, your privacy is a top priority. Please read below for our complete privacy policy details.
Overview
Our Internet Store allows you to buy products and services, receive special
discounts, and receive newsletters, e-mails or other promotional information from us.
We use the information that we collect about you to fulfill your product and service
purchases and to create a more personalized online experience. This is just a brief
overview, so please read on for more details about our Privacy Policy. This Policy may
change from time to time, so please check back periodically.
Except as otherwise discussed in this Privacy Policy, this document only
addresses the use and disclosure of information we collect from you online.
Questions regarding this Policy should be directed to privacy@thecomputershoponline.com or
may also be contacted directly at the following address:
Attn: Privacy Compliance Officer
The Computer Shoppe
4303 NE 161st Ave
Vancouver, WA 98682
This Privacy Policy will explain the following regarding use of our site:
- What information does The Computer Shoppe collect from you?
- Where do we collect information from you and how do we use it?
- Who is collecting your information?
- With whom do we share your information?
- How can you update or correct your Personally Identifiable Information?
- What security precautions are in place to protect against the loss, misuse, or alteration of your information?
- The Computer Shoppe use of "cookies".
- Contacting The Computer Shoppe about privacy questions or concerns
- Privacy Policy changes
- What information does The Computer Shoppe collect from you?
In order to better provide you with numerous products and
services, The Computer Shoppe collects two types of information
about its visitors: Personally Identifiable Information
and Non-Personally Identifiable Information. Our primary
goal in collecting information from you is to provide you
with a smooth, efficient, and customized experience while
using our site.
Personally Identifiable Information
This refers to information that lets us know the specifics
of who you are. Personal information is requested when you
order a product or service, and send us feedback. For example,
this information might include your name, billing address,
shipping address, telephone number, e-mail address, credit
card or other payment information, and product details.
With this information, The Computer Shoppe can fill your orders
and better provide you with personalized services.
Non-Personally Identifiable Information
This refers to information that does not by itself identify
a specific individual. We gather certain information about
you based upon where you shop on our site in several ways.
This information is compiled and analyzed on both a personal
and an aggregated basis. For example, this information may
include the Web site's Uniform Resource Locator ("URL")
that you just came from, which URL you next go to, what
browser you are using, and your Internet Protocol ("IP")
address.
- Where do we collect information from you and how do we
use it?
Our primary goal in collecting personal information is to
provide our visitors with a superior customized online experience.
We use the customer contact information to fill orders,
contact purchasers to inform them of their order status,
to send promotional information, to enhance the operation
of our site and administer our systems.
Demographic data also may be collected at our site from
pages viewed on our site. We review the actions of the our
visitors on an aggregate basis to determine customers' preferences.
The Computer Shoppe also does research on our visitors' interests
and pages viewed based on the information provided to us
during ordering, a promotion, and from our server log files.
We will use this data to tailor the visitor's experience
at our site, to improve our marketing and promotional efforts,
to statistically analyze site use, to improve our product
offerings, and to customize our site's content, layout,
and services.
We gather information in the following ways:
Shopping
We collect IP addresses for the purposes of system administration,
to gather broad demographic information, to enable ads to
be served on our site, to report Non-Personally Identifiable
Information to our advertisers, and to monitor the level
of activity on our site. We collect information from visitors
to our site regarding the URLs they came from, domain types
(e.g., .com or .org), their IP addresses, the date and time
of their visit or order, the number of visits and orders,
the number of visits per browsing session, the server type,
the operating system and browser type used to come to the
site, the country, state and telephone area code where their
servers are located, the pages and page titles of our site
that visitors viewed during their visit, whether the visitor's
computer is enabled for Java or cookies, browser language,
applications and plug-ins, and any search terms entered
on our site.
Ordering
When you order from us, we collect personally identifiable
information from you. If you order one of our products or
services, we will collect and maintain your name, e-mail
address, billing address, shipping address, telephone number,
product selections, credit card or other payment information,
order number, referring URL, IP address, page you bought
from and a password. We collect this, and other information,
as disclosed in this Policy, in order to fill your order,
to communicate with you about your order and to send you
promotional materials. Before confirming your order, you
will have the opportunity to review the product order form
and make changes and additions to the information it contained
and these changes will be automatically kept for future
use.
Newsletters & Promotional E-mails
We offer free newsletters and promotional e-mails as a service
to our customers. We will send you newsletters and e-mails
periodically listing current specials and deals. To stop
receiving our newsletter, send an e-mail to us at optout@thecomputershoponline.com.
Cookies
We use cookies in the operation of our site.
- Who is collecting your information?
Content Servers: Our servers are the only servers that collect
information. No third party services are used in collecting
information.
Website Analysis Agent: We use third party software tools
to collect Non-Personally Identifiable Information on an
aggregated basis so that we can improve the marketing and
layout of our site. They may use cookies to perform their
service.
- With whom do we share your information?
Fulfillment: The information collected by The Computer Shoppe
is used for processing orders, keeping you informed about
your order status, for statistical purposes, for improving
our site and its performance, to serve ads, and to notify
you of products or special offers that may be of interest
to you. We will disclose your Personally Identifiable Information
to third parties to charge your credit card, fill your order,
deliver your order, provide customer service, provide you
with credit and deliver promotional e-mails to you from
The Computer Shoppe. For example, we must release your credit
card information to the card-issuing bank to confirm payment;
and release your address and telephone information to the
delivery service to deliver products that you ordered.
- How can you update or correct your Personally Identifiable
Information?
We believe you should have the ability to access and edit
the personal information that you have provided to us. During
the online ordering process you can review, change, or delete
the information that you have submitted. You may change
any of your personal information in your account online
at any time. We encourage you to promptly update your information
if it changes. You may ask to have the information on your
account deleted or removed; however, because we keep track
of past purchases, you cannot delete information associated
with past purchases. Also, as a security measure we "back
up" the data stored on our systems, and such prior
information cannot be completely removed from our databases.
As a result, you should not expect that all of your Personally
Identifiable Information will be completely removed from
our backed-up databases.
- The Computer Shoppe's use of "cookies"..
The Computer Shoppe Cookies: When you use our site we will store
cookies on your computer in order to facilitate and customize
your use of our site. A cookie is a small data text file,
which a Web site stores on your computer's hard drive (if
your Web browser permits) that can later be retrieved to
identify you to The Computer Shoppe. Our cookies store randomly
assigned user identification numbers, the country where
you are located, and your first name to welcome you back
to our site. The cookies make your use of the site easier,
allow you to retrieve an earlier shopping cart, make the
site run more smoothly and help us to maintain a secure
site. You will be unable to shop on our site without your
browser set to accept cookies.
- Contacting The Computer Shoppe about privacy questions or concerns
If you have any questions about this Privacy Policy, the
practices of this site, or your dealings with this site,
please contact The Computer Shoppe by sending a letter to:
Attn: Privacy Compliance Officer
The Computer Shoppe
4303 NE 161st Ave
Vancouver, WA 98682
You may also contact us by e-mail at privacy@thecomputershoponline.com.
- Privacy Policy changes
This Privacy Policy was last changed on August 4, 2002.
If The Computer Shoppe makes changes to any terms or conditions
of the Privacy Policy, the changes will be posted in this
document so that you will always know what information we
gather, how we might use that information and to whom we
will disclose it. We may change, modify, add or remove portions
of this Policy at any time, and any changes will become
effective immediately upon being posted unless we tell you
otherwise.
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